You know that you know someone who will appreciate this, either as a staff member or a put upon teacher trying to herd students and disinterested colleagues around . Stick a copy in the staff room and be prepared for the next visit!
Our engineering team do sterling work, often at short notice, with only vague instruction from the person requesting the work, and little thanks for everything that keeps us in top condition. I have a lot of respect for their know how and great attitude.
Sometimes though, they come up with complete blinders. Such as when I was on my floor-walk at about 8.15 this morning... Me:"Um, where have all the interpretation panels gone?" Engineering #1: "I told you that the work order said to only take the bottom two down!" Engineering #2 " And I asked you to check, but no, you said I could get on with it if I didn't believe you!" *two minutes of Three Stooges style debate, while I try not to laugh or interrupt, as I understand this is a necessary part of their process, much like wild animals asserting pack dominance* Engineering #2: "I think we got a bit overenthusiastic and removed them all. Er, which ones do you want us to put back up?And, er, we'll do it before you open to the public." They were good to their word! All as should be before 10.00am. (phew!) I kid you not, when there's no paper or pencil pot on it, people stop to 'admire' thoughtfully the two small wooden chairs, and the small wooden table, which are actually there for the kids to draw with.
Ah, that lovely moment when as soon as you click the cabinet shut and step back to assess your work, a visitor's eye is caught by the new display and they make a beeline over to then photograph it.
Cup of tea now as a reward for creating a visual aid which obviously does it job! "Hello, I'm phoning from X large hotel, we get a lot of queries about local places to visit, would you be willing to send some promotional literature so we can direct people to your venue as a place of interest?
Um, could you explain to me what it is your visitor center is actually about?..... blah.... Oh, I didn't know that was what you did, it sounds quite odd.... Would you be interested in promoting any of our special offers or deals for accommodation? Either to offer visitors or for your own staff? No? Oh, ok then.... Incidentally, I've seen your Facebook page and think it's very good. We're new to social media, could you give me any advice?" Would you like me to wipe your bum for you as well? |
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February 2023
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